SERVICE

SERVICE

Our Commitment

At Double Whale, our role extends far beyond contract manufacturing. We deliver integrated solutions that support brands throughout the entire product lifecycle. By combining technical expertise, market understanding, and responsive client support, we help our partners navigate the dietary supplement industry with confidence. From early-stage concepts to finished products reaching consumers, we work alongside you at every step.

Confidentiality & Data Protection

Protecting intellectual property is a core principle at Double Whale. We implement strict confidentiality practices, including formal non-disclosure agreements and controlled information handling procedures. From formulations and packaging concepts to commercial planning, all shared information is managed with discretion—allowing clients to progress without concerns over data security or unauthorized disclosure.

Quality Systems & Regulatory Alignment

Quality is embedded throughout Double Whale’s operations. Our manufacturing sites operate under structured quality management systems and follow internationally recognized practices for dietary supplement production. Through multi-stage inspections covering raw materials, in-process controls, and finished goods, we ensure consistent product quality and alignment with regulatory expectations across different markets.

Brand Support & Market Insight

Double Whale supports brands by providing manufacturing-driven insights that contribute to effective market positioning. By referencing category trends and consumer behavior, we assist clients in refining product concepts, identifying differentiation opportunities, and aligning offerings with market demand—while fully respecting each brand’s independent strategy.

Collaborative Product Development

Product innovation at Double Whale is built on close collaboration. Our R&D team works directly with clients to transform ideas into market-ready solutions. Backed by an internal formulation library of over 6,000+ formulations and continuous technical development, we tailor products across various dosage forms and applications. From feasibility assessment to scalable production, each project is developed with its target market in focus.

Trend-Driven Product Optimization

By analyzing market patterns and category performance, Double Whale helps clients develop products inspired by proven demand. Our approach focuses on formulation optimization, dosage form selection, and production efficiency—supporting timely market entry while ensuring each product maintains clear brand identity and differentiation.

International Logistics Support

With extensive experience in global shipments, Double Whale provides coordinated logistics support for international orders. We assist with export documentation, shipment scheduling, and cross-border process coordination, helping ensure smooth delivery while allowing clients to concentrate on business development and market expansion.

Independent Testing Coordination

To strengthen product transparency, Double Whale supports third-party testing conducted by qualified, independent laboratories. Upon request, products can be assessed for ingredient identity, purity, and content accuracy. These independent evaluations support regulatory communication and help reinforce brand credibility.

Packaging & Marketing Material Solutions

Double Whale offers customized packaging and marketing material support designed to balance visual appeal with regulatory awareness. From packaging structures and labeling layouts to sustainability-oriented options, our solutions are tailored to market needs. We also assist with the development of marketing visuals and content suitable for both digital and offline channels.

SUPPORT PERSONALISED OEM CUSTOMISATION

OEM CUSTOMISATION, NO STOCK

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